DHL Supply Chain is a global leader in supply chain management delivering customized logistics solutions. As LLP (Lead Logistics Partner) we handle the complete 4PL (forth party logistic provider) logistics for all of our customer's European plants. Within this framework, we are represented by approx. 940 employees at fifteen locations in 10 countries in Europe.
Build and develop a benchmark Control Tower team ensuring that productivity and operational results are met whilst active leading the team to achieve high engagement levels and work experience satisfaction. Results guaranteed acting with Respect
Define, implement and continously improve all required operational processes to guarantee a consistent delivery of the agreed service levels. Build and maintain strong working relationships within the customers’ business to ensure all targets are met. Working through the allocated TMS will be a critical element of the operational solution.
Ensure that all corporate and legislative requirements are met, with primary focus upon H&S related areas and Compliance requirements for 4PL-LLP solutions in the free competition market
Active leadership approach and strong performance management focus, securing an engaged control tower team supported by a defined succession plan
Deployment and continuous improvement of LLP processes and the right system fit, supporting the wider accelerated digitalization agenda
Supporting Procurement and Carrier Management activities providing the required operational support to agreed transport purchasing and carrier management agendas
Develop processes to manage freight movements and demonstrate control over carriers utilized ensuring service quality
Deputing for the Head of Account as per business requirements, supporting a wider business agenda
Effective management and accountability over customer operational representatives and their business plans with MBR/QBR Management.
Achievement of operational performance as defined by customer contract and KPIs
Create a culture of continuous improvement to ensure cost down targets are met
Actively promote changes within the customer logistics setting in support of the wider business agenda
Work closely with the Head of Account, Procurement & Carrier Managers and Value Creation Managers to ensure that all identified improvements are implemented efficient and effectively
Build sustainable relationships with service providers to drive supply chain improvements
Work closely with the IT Department and IT Service Providers to continuously improve the System Solution in place, specifically OTM
To ensure profitability and growth for the Contract
To ensure through the team that all aspects of the business operate within defined corporate and legislative requirements
To foster a culture of continuous improvement and “best in class” cost control
Bring innovation and challenge to current network, being able to lead and shape agenda
Develop a culture of respect and trust, delivering high performance within the team
To plan and execute team development agenda and individual succession planning
To actively lead and motivate the team so high engagement standards are sustained over time
Who you are:
Experience in LLP operations in Supply Chain division and international transport operations within Life Science & Health Care /Chemicals Industry
Experience in Project & Change Management, Carrier Management especially with road freight across Europe
At least 5 years Supervisory or Management experience in a 4PL/LLP environment and / or a logistics environment with proven change management success
Customer relationship management skills
Demonstrable record of service improvement through innovation
A master degree
Fluent in English. Other languages are a plus
How to apply:
Please apply directly firstname.lastname@example.org with your resume & motivation.
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