Our warehouse receives drug products from our clients which are distributed to more than 90 countries in the world. We are also managing the detail distribution of these drug products to wholesalers, pharmacies and hospitals in Belgium, the Netherlands and Luxembourg.

What is looks like to be a QA Specialist:
  • Supporting the efficient, qualitative and compliant storage- and distribution processes of pharmaceutical and healthcare products. 
  • Coordinate the implementation, monitoring, execution and improvement of quality-related aspects in the operational processes, in line with regulatory and customer requirements.
  • Coordination and maintenance of the Change management process

Main Tasks of the QA Specialists Team:

  • Advising on the translation of GDP-, GMP- and customer requirements that need to be integrated in the operational processes. Ensure the incorporation of such requirements in the procedures and instructions and provide training when necessary.
  • Reporting and follow-up of Quality-KPI’s.
  • Review and alignment of Quality Technical Agreements with customers as well as with suppliers.
  • Support and evaluate the investigation reports, impact assessments and defined CAPA’s, related to customer complaints and internal deviations; incl. follow-up of on-time closure of CAPA’s.
  • Coordination of risk assessment exercises.
  • Performing of internal and supplier audits; coordination of external audits.
  • Execution of operational quality-tasks: local release, Disposition Statements, returned goods handling, stock status changes, Quality Dossiers of reworks, administrative handling of controlled drugs..
  • Organization and implementation of the interdepartmental change board, follow up of the defined measures and scheduled deadlines in cooperation with the stakeholders, participation in the transfer of the change control into an electronic workflow, preparation of statistics and evaluations for the change control system, contact person for clients regarding change controls, participation in the continuous improvement of the CC system.

The Benefits of working at DHL:
  • Working in a nice environment where you can realize your ambitions
  • a competitive salary
  • Interesting fringe benefits such as hospitalization insurance, meal vouchers and much more!

Your profile:
  • Education in a scientific profession or comparable qualification, ideally a degree in pharmacy or a comparable scientific discipline
  • Minimum 3 years of experience in quality assurance processes in the pharmaceutical industry, ideally experience with change control processes
  • Strong organizational and communication skills to bring together different stakeholders, to make clear agreements, to make proper adjustments when required
  • Strong analytical skills to review and evaluate reports, registrations, processes,…
  • Knows to combine high accuracy with urgency and changing priorities
  • High motivation and ability to work under pressure
  • Good command of written and spoken Dutch and English, customer oriented
  • Problem-solver, prepared to take responsibility and ownership
  • Be able to work individually and independently, in combination with being a teamplayer as well

How to apply:

Please apply directly with your resume & motivation letter stevens.stephanie@dhl.com